Business

Customer Communications Management

Despite a large decrease in traditional mail volumes over the last decade, there remains an obligation for companies to send out essential customer correspondence on paper.

Whether dispatching bills, statements or invoices, it’s important that your clients receive, and can easily understand, the information presented to them. Jersey Post now offers a range of customer communications services that combine the paper and envelope solution with a range of digital options to process and organise your customer data


Jersey Post’s dedicated digital services team take your raw customer data and convert this into useful customer information. Our team will then work with each client to design and produce the required customer communication and manage the dispatch process. Whether it be electronic statements with an email or text message to prompt the customer that a statement is ready to view, or a more traditional, printed document that Jersey Post prints, encloses and dispatches into the global postal network, we can combine our traditional and electronic skills to manage your client communications processes.

Read more about how we have supported a range of local businesses with our services:

Contact us for further information

For more information and prices for this service, please contact our Business Relations Team on (01534) 616590 or email us business@jerseypost.com.

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