Christmas Information

With Christmas just around the corner, here you’ll find all the information you need on post office opening times, last posting dates, postage prices and promotions for 2020.

This Christmas is set to be one of the busiest to date with inbound parcel volumes expected to soar even more in comparison to previous years due to Covid-19. With many Islanders not travelling to see family and friends this year, we expect our postal routes to be busier than ever. To ensure items stand the best chance of arriving on time, Islanders are encouraged to order online items early and post with plenty of time using our tracked and signed service. 

Alternative Delivery Services 

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Last Posting Dates

These are the recommended last posting dates from Jersey to these destinations: 

Letters, Cards and Documents
Destination Last Posting Date Additional Information
Jersey Wednesday 23 December By 8am Post Boxes / by 4pm Sub Post Offices
Jersey Tuesday 24 December (by 6am) Broad Street and Rue des Pres Post Offices only
UK, IoM and other CI Thursday 17 December  
UK, IoM and other CI Monday 21 December Tracked & Signed service**
Europe Friday 4 December*  
Rest of World Friday 4 December*  

*Dates can vary according to the country. Click here for country-specific details. 

**Due to Covid-19, we advise customers to send items using our tracked and sign service as this will stand the best chance of a delivery attempt during this period of extraordinary measures. We are also not guaranteeing next day delivery services and have suspended the payment of compensation for items lost or damaged during this time. 

Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats. 

Parcels, Gifts & Merchandise
Destination Last Posting Date Additional Information
Jersey Tuesday 22 December  
UK, IOM and other CI Wednesday 16 December  
UK, IOM and other CI Thursday 17 December Tracked & Signed** up to 10kg (Prepaid VAT)
UK, IOM and other CI Wednesday 16 December Tracked & Signed** up to 10kg (Without prepaid VAT)
Europe Thursday 3 December  
Rest of World Friday 27 November  

*Dates can vary according to the country. Click here for country-specific details. 

**Due to Covid-19, we advise customers to send items using our tracked and sign service as this will stand the best chance of a delivery attempt during this period of extraordinary measures. We are also not guaranteeing next day delivery services and have suspended the payment of compensation for items lost or damaged during this time. 

Please note: items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel formats. 

 

Reduced Christmas Posting Rates

To help you keep in touch with family and friends during the festive period, Christmas themed stamps will be on sale at reduced prices for card and letter-sized items from 23 November until Friday 4 December 2020* at all post offices.

Reduced Stamp Prices
Destination Weight (up to) Reduced price Original price
Jersey Local Letter 100g 46p 54p
UK (other CI & IOM) 100g 54p 70p
Europe 100g 62p 84p
Jersey Large Letter 100g 84p 88p
UK Large Letter 100g £1.05 £1.18
International 100g 88p £1.05

*After 4 December, normal postage rates apply. Reduced stamps can still be used but please add additional postage to avoid surcharges and potential delays. 

Opening Times

Broad Street and Rue Des Pres post office and parcel collection will be open at the following times between 30 November 2020 and 4 January 2021.

Broad Street Post Office
Date Time
Monday, Tuesday, Wednesday, Friday 08:30 - 17:00
Thursday 08:30 - 18:00
Saturday (commencing 28 Nov) 08:30 - 16:00
Sunday Closed
Except  
Thursday 24, 31 & 2 08:30 - 13:00
Rue Des Pres Post Office
Date Time
Monday to Friday 08:00 - 19:00
Saturday (commencing 28 Nov) 08:30 - 15:00
Sunday Closed
Except  
Thursday 24 & 31 08:00 - 16:00
Tuesday 26 & Wednesday 30 08:00 - 18:00
Saturday 2 January 08:30 - 13:00
Rue Des Pres Parcel Collection
Date Time
Monday to Friday 08:00 - 19:00
Saturday 08:30 - 15:00
Sunday 13 & 20 10:00 - 14:00
Sunday 6, 27 December & 3 January Closed
Except  
Thursday 24 & 31 08:00 - 16:00
Tuesday 29 & Wednesday 30 08:00 - 18:00
Saturday 2 January 08:30 - 13:00

Customers are advised to collect their items promptly from our Rue des Pres parcel collection depot to avoid items being returned to sender. 

Normal opening hours resume from 4 January 2021. 

There continues to be significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. Due to rapidly changing embargoes and surcharges worldwide, customers may be advised that mail cannot be accepted or that there is a surcharge to send mail to certain countries. The situation is changing weekly and, hopefully, will improve as air freight and other restrictions are lifted.

Customers sending mail should consider using our ‘tracked and signed’ services as this will stand the best chance of a delivery attempt during this period of extraordinary measures. 

Unfortunately, due to the disruption caused to the global mail service by the ongoing COVID-19 pandemic, we are unable to offer compensation for lost or delayed items.  Postal operators and delivery transport networks around the world have been negatively impacted, with many unable to guarantee their delivery standards. As a result of these disruptions, Jersey Post ceased offering compensation for any items posted after 18 March 2020.  

Need more help and advice? Visit our FAQ Section

Addressing Standards

View our guidelines and addressing standards to ensure hassle-free delivery of your mail.

Addressing Standards

What can I send?

Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.

Dangerous and Restricted Goods

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