International services

ParcelMax

ParcelMax is our fully tracked parcel solution, enabling businesses to reach customers worldwide with a reliable, competitive service. Our market‑leading integration capabilities keep you connected to your shipments at every stage, with full visibility from dispatch to delivery. 

• Bespoke solution available through our global network of commercial and postage routes, with a range of conveyance and worldwide delivery services tailored to suit your needs.
• Premium - A comprehensive service with end-to-end tracking, proof of delivery and optional compensation, available for eCommerce items but small and large.

Parcel Max service Guide

Semi-Tracked

Our Semi-Tracked service provides an ideal balance of cost and visibility. It includes: 

• Event‑based bag level tracking at key milestones (e.g. acceptance, export, receipt by destination post).
• Lower cost than full tracking, making it suitable for lightweight e‑commerce items. 
• Improved customer confidence through partial visibility without the premium of a fully tracked service. 

This service is particularly effective for marketplaces and retailers seeking a mid‑tier option between untracked and fully tracked. 

Semi-Tracked service guide

Untracked

Our Untracked service offers a cost‑effective, high‑volume solution for low‑value items where full tracking is not required. Benefits include: 

• Lowest‑cost international delivery option. 
• Fast processing and global reach through our postal network. 
• Ideal for letters, marketing mail, samples, and low‑value e‑commerce items. 

Despite being untracked, the service benefits from Jersey Post’s strong operational performance and global injection points. 

Untracked service guide

Customs brokerage

Our customs brokerage service provides a reliable, compliant clearance solution for businesses moving goods across borders. 

• Accurate, compliant declarations for courier, air freight and sea freight arrivals. 
• Specialist customs expertise backed by over 100 years of combined logistics experience. 
• Joined-up logistics support across freight, warehousing and final delivery through extensive network. 

This service is ideal for businesses that need dependable customs clearance, practical compliance support and a smoother route through complex cross-border requirements. 

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