Global Logistics

International Service Updates

For all the latest updates on any incidents impacting service delivery to international destinations.

We keep this page as up-to-date as possible with information supplied to us by our conveyance partners and the various receiving postal authorities.

Latest updates

CANADA

Delay

Start Date
22 Nov. 2021
Status
NEW
Delays due to flooding.

Update 23 Nov. 2021 at 01:53

Flooding across British Columbia has caused disruption to the Canadian postal network. Expect delays in delivery.

Limited capacity to Canada is also causing delays throughout peak, with an initial assessment of 5-9 days delay.

AUSTRALIA

Delay

Start Date
18 Nov. 2021
Status
NEW
Delays due to Covid.

Update 19 Nov. 2021 at 04:18

Our conveyance partners are reporting that Covid issues in Melbourne are causing mail to be rerouted to Sydney, causing backlogs there. The previous embargos of Australia are being lifted, but expect delays due to the backlog during peak

ITALY

Delay

Start Date
18 Nov. 2021
Status
NEW
Delays due to IT Issues at Poste Italiane

Update 19 Nov. 2021 at 04:17

Poste Italiane are beginning to resolve a lot of the IT issues impacting them since July. However, new issues are arising regarding data transmission at item, receptacle and despatch level. Expect some delays in processing and in customer service.

The situation at Poste Italiane has improved slightly, but IT are still working on resolving the remaining issues. Resolving the issues will require new IT developments, Poste Italiane will make us aware when they have a deployment date for this. Some of our conveyance partners have recommended removing any non EU return addresses or branding to minimise, as Poste Italiane are double checking all non-EU clearance and are applying high remailing surcharges. DELAYS CONTINUE. 

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