Simply choose the type of postage you want, the destination and then add the tracking or enhanced compensation you need.
Select the format, weight and destination from the table below.
Note: Items containing goods can only be sent as Parcel and Large Parcel mail to international destinations. You can only use Letter and Large Letter mail to international destinations for mail containing documents. Goods being sent to the UK can use any mail format, as long as the correct customs label is completed and attached.
Mail Format | Weight | Local | UK, IOM & other CI |
---|---|---|---|
Letter | 100g | £0.60 | £0.98 |
Large Letter | 100g | £0.98 | £1.65 |
250g | £1.60 | £2.75 | |
500g | £2.41 | £3.91 | |
750g | £3.16 | £4.84 | |
Parcel | 250g | £1.84 | £4.29 |
500g | £2.38 | £6.73 | |
1kg | £4.11 | £9.37 | |
1.5kg | £5.85 | £12.01 | |
2kg | £7.60 | £14.32 | |
Large Parcel | 5kg | £11.22 | £22.88 |
10kg | £11.55 | £24.20 | |
20kg | £11.99 | £26.62 | |
30kg | £12.43 | £29.04 |
Letter and Parcel Specifications
Some things need extra special treatment when sending, an important document perhaps or valuable goods. Choose Signed-for to gain assurance that someone has accepted the delivery, or choose Tracked & Signed to monitor the item on its journey. Alternatively, choose Courier to add extra special handling and monitoring provided by our global delivery partner FedEx.
Premium Service | Local | UK, IoM and other Ci | Europe | Rest of World |
---|---|---|---|---|
Signed For | n/a | £2.95 | £3.95 | £4.95 |
Tracked & Signed | £1.95 | £6.95 | £7.95 | £8.95 |
Courier | £7.00 | £20.00 | £42.00 | £48.00 |
Not all Premium Service options are available to all destinations. For more information see our Signed For or Tracked & Signed services.
If an item is lost or damaged:
Choose to enhance this compensation level by selecting one of the options below.
Cover (up to) | £100 | £500 | £1,000 | £2,500 |
---|---|---|---|---|
Signed For | £3.50 | £8.50 | N/A | N/A |
Tracked & Signed | Included* | £8.50 | £13.50 | £25.00 |
Courier | Included | Included | £13.50 | £25.00 |
Gift definition
A gift is defined as an item sent between two private people, is of an occasional nature, such as a birthday or Christmas gift and where no monetary consideration has been made.
Customs declaration forms
If you are using our standard service and sending a gift under £270.00, a CN22 customs form must be completed. You will need to ensure that all of the relevant sections are completed. For gifts over £270.00 a CN23 form is required; this form asks for additional information. If you are using our parcel service a CN23 form is always required.
Paying VAT
VAT must be paid on most items sent from Jersey to the UK. Any gifts you are sending that exceed a retail value of £39.00 may need to have VAT paid on them. It is advisable to prepay VAT at the time of sending to minimise transit times and ensure quick customer clearance. In addition, Royal Mail add an £8 handling fee for non-prepaid VAT items, which the recipient may be asked to pay on receipt of the item.
Packages containing more than one gift
When a package contains gifts that are clearly intended for several people, for example, members of the same family, the £39.00 VAT relief applies to each individual person provided the gifts are:
Return address
It is essential that you include a return address on the outside of the packaging. Without a return address, Jersey Post will not be able to pre-customs clear gifts sent using our standard or tracked and signed service, which will result in a longer transit time.
VAT on postage
You do not have to pay VAT on standard postal services, but if you use our premium services, the cost of the service will be included in the calculation of VAT.
Please see cut off times below for same day despatch of mail items:
Collection locations |
Normal boat collection times |
Early boat collection times* |
Business customers |
15:00 – 17:00 |
14:00 - 15:00 |
Postboxes |
10:00 |
10:00 |
Sub post offices |
16:00 |
15:00 |
Broad Street |
17:00 |
15:00 |
Rue des Pres |
18:00 |
16:00 |
*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page.
There are two daily ferry services carrying mail in and out of the Island. Inbound mail arrives into the Island each evening on the ferry service. Outbound mail goes on the ferry service to the UK which departs in the evening and arrives in the UK the following morning. There will be five outbound (JSY to UK) and six inbound (UK to JSY) services per week (Mon-Sat).
Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from the postal network? Find out what is safe to send.
Find out moreView our guidelines and addressing standards to ensure hassle free delivery of your mail.
Find out moreExpress delivery is a premium option that can be added to any item to ensure a speedy delivery.
Find out more