New customs requirements for sending items off-island

Posted • 28 March 2022

As of 1 April 2022, parcel items containing goods and/or merchandise being sent off-island to the UK will require electronic pre-advice customs information.

In January 2021, new Universal Postal Union regulations meant that providing electronic pre-advice customs information would be required to send goods internationally. This will now be a requirement for any items being sent off-island to the UK, Isle of Man or any other Channel Islands as of the 1 April 2022.

Providing electronic pre-advice customs information enables a smoother customs clearance process. This lets the receiving country know electronically and in advance information about the sender, receiver, and contents within the parcel. It also ensures that existing, emerging, and future legislative, security and customs requirements in overseas destinations are met. 

Niall McClure, Managing Director, Postal and Logistics said: “Over the last two years, the international trading landscape has changed significantly, and therefore providing the correct customs data is more important than ever before. We understand that these new UK and international law changes, introduced by the Universal Postal Union, have an impact on how islanders send items overseas. In order to assist, we have just launched our new and improved online postage portal that captures all the requirements needed when sending items off-island. We have also put new processes in place at all our post offices and installed printers at all branches to print these new labels for those customers that don’t have printing facilities.”

To provide electronic pre-advice customs information Jersey Post has created an electronic customs label. The label has a scannable barcode that enables data to be shared between postal operators worldwide. The simplest and most convenient way for customers to provide this new information is through Jersey Post’s new and improved online postage portal, following the below steps:

Step 1: Click here.

Step 2: Click ‘Get Started’ to register for a Jersey Post free account

Step 3: Once registered, follow the steps on the postage portal to calculate your postage, ensuring you select the correct destination, format, dimensions, weight and value of each item within the package. 

Step 4: Print your postage label, attach it to your parcel and drop it off at any island-wide post office.

By signing up for a Jersey Post free online account, customers can save time by creating and printing postage labels that meet the new Universal Postal Union requirements in the comfort of their own homes or work, without the need to visit and queue at the post office. Customers unable to use the online postage portal can visit any island-wide post office with the required information when sending items overseas.

Sending this information electronically enables an easier and slicker customs clearance process for recipients, resulting in faster, more successful deliveries as a result. Items that do not have pre-advice customs information may experience significant delays, additional charges, being returned or, in some cases, may be destroyed. For more information on providing electronic pre-advice customs data, click here.

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