MARCH 2020
There continues to be significant delays to a number of countries right now due to a lack of available transport links and suspension of certain country’s postal operations. Due to rapidly changing embargoes and surcharges worldwide, customers may be advised that mail cannot be accepted or that there is a surcharge to send mail to certain countries. The situation is changing weekly and, hopefully, will improve as air freight and other restrictions are lifted.

Click on the below links to keep up to date with any issues which may be affecting mail services to and from countries around the world.
Royal Mail International Updates
FedEx Service Impacts
Parcel Force Updates

New Zealand Dispatch
Mail is now being accepted into New Zealand; however, the global carrier is imposing a £5/kilo surcharge. Customers will have the options to accept the surcharge, send via FedEx or delay posting until the surcharge decreases or is removed. Jersey Post regrets the situation which is out of its control and wishes to assure customers that it is constantly seeking ways to mitigate these additional charges where at all possible.

Compensation on items
Customers sending mail should consider using our ‘tracked and signed’ services as this will stand the best chance of a delivery attempt during this period of extraordinary measures. Since March 2020 until further notice, we have suspended the payment of compensation for items lost, or not delivered. We are also not currently guaranteeing next day services.

Postal Service Updates

Local Updates

Royal Mail Updates