Business

Communicate

Multi-channel customer communications.

Use your data to create personalised documents for traditional mail, email, SMS, or secure portal delivery for a true omni-channel customer experience.

Features of communicate

Campaign management

We deliver to your customers, working within approved workflows ensuring consistency of brand and tone

  • Highly personalised communications - We create digital and physical documents allowing you to communicate with your customers securely through multiple channels
  • Efficient mail campaigns - Our on-demand data-to-mail solution blends digital precision with traditional postal distribution for campaigns from 100 to 100,000 items

Recurring communications

We process your high-volume communications such as statements, notifications, invoices or payslips

  • Design and production - We can work with you to design a template or accept pre-composed communications
  • Lower costs and greater efficiency - Outsource publishing, printing, enclosing and delivery of high volume or frequent communications

Security and compliance

Our established procedures fulfil the most rigorous audit requirements for leading financial service brands

  • Data security - Data can be received encrypted and is processed securely
  • Robust processes - Our processes are regularly audited and certified against ISO 27001
Industries which benefit

Financial services

Outsource the production and distribution of large quantity communications to experienced data handlers, reducing cost and resource required internally.

Popular sectors:

  • Banking
  • Payment services
  • Investment banking
  • SME lenders
  • Wealth management
  • Cryptocurrency
  • Insurance

Professional services

Provide consistent communication that represents your brand and meets customer needs. Engage customers securely with multiple end points from portal access to document signing.

Popular sectors:

  • Property management
  • Legal firms
  • Accountancy firms

People services

Simplify production, reduce costs and maximise organisational effectiveness when distributing high volume operational and marketing communications.

Popular sectors:

  • Recruitment
  • Hospitality
  • Government
  • Estate agents
  • Utilities
  • Telecommunications

 

communicate is trusted by...