2025 annual customer survey

Our 2025 annual customer survey is now open. We value your feedback and would appreciate you taking a few moments to share your feedback on the island’s postal service.

Please click here to complete the survey, which will close on 7^th February 2025:

Complete our survey

You’ll also receive a copy of the survey through your letterbox, which can be posted in the enclosed prepaid envelope in any Post Box around the island.

We’re also inviting customers to join our consumer user group to help shape the future of our services. Please provide your email address on the survey if you’d like to take part.

More information on the survey can be found here.

We’ll be giving £25 worth of stamps to the first 20 customers who return a completed survey (online or by post). If we receive your survey by 7^th February 2025, you can also choose to be entered into a prize draw to win one of three £100 Amazon vouchers. Please tick the box on the survey to enter. Terms and conditions can be found here.

The results from the 2025 survey will be published later this year.

Thank you for taking part.