Mail Redelivery
Missed a delivery?
For greater convenience and flexibility, you can book a redelivery of your item, to an alternative address or on a more convenient date for you. This service costs £2 per item.
To book a redelivery call our Customer Care team on 616616 or go to your online account.
A local address
Have your mail redelivered to any Jersey address including both business and residential.
Just confirm the date you want us to deliver your item.
A Post Office
You can also arrange for your items to be redelivered to Broad Street Post Office for collection.
Collection times:
- Monday to Friday: 10:30 - 17:30
- Saturday: 8:30 - 13:00
Once you have organised your redelivery, we aim to redeliver your item(s) to you the next working day.
To arrange a redelivery to our Broad Street Post Office or your home address please contact the Customer Care Team on 616616.
Or you can do it though your online account here.
Redeliveries cost £2.00 per item.
For those that are unable to drive to Rue des Pres, there is a bus that passes the trading estate.
Please visit https://libertybus.je/for timetables. As of June 2024 you can use the 2 bus route to get to the Rue Des Pres stop.
You can also arrange to have your item redelivered to an alternative address such as your place of work on a particular day, however please note we cannot guarantee a delivery time on that day.
To arrange a redelivery to another post office or your home address please contact the Customer Care Team on 616616.
Redeliveries cost £2.00 per item.