Domestic Mail Redirection

Mail redirection is the best option for anyone moving home who wants the peace of mind of not missing mail. Your mail can be redirected from a minimum of one month, up to a maximum of two years.

Our mail redirection service starts from £42 and ensures any confidential information posted to you will be safely forwarded on to your new address. It also gives you time to update your contact information at your own pace. You can redirect your post to any address within Jersey, IoM or any other Channel Islands, the UK or internationally.

Business Redirections 
This redirection service is for domestic mail only. If you need redirection of your business mail, please click here.

Set Up

Mail Redirection

Set up a mail redirection by registering for a free Jersey Post online account. 
Once you have completed and paid for the redirection online, please remember to email RedirectionOfMail@JerseyPost.com with a photocopy of your of your ID (passport, driving license or valid bus pass) and a recent utility bill, bank or credit card statement that shows the address you're wishing to redirect from and is dated within the last 3 months.

How to apply

Online

To apply online, you are required to email RedirectionOfMail@JerseyPost.com with a scanned copy of your ID and a recent utility bill, bank or credit card statement that shows the address you're wishing to redirect from (must be dated within the last 3 months). Alternatively, visit one of our Post Offices and we will photocopy your documents.

Apply for domestic mail redirection online here

Paper Form

Download and print the paper form and return it to your nearest Post Office with payment and the relevant identification and a recent utility bill, bank or credit card statement that shows the address you're wishing to redirect from (must be dated within the last 3 months) and we will photocopy your documents.

Download our domestic mail redirection form  here

 

Post

To apply by post, please enclose your paper application form with a cheque and the relevant identification and a recent utility bill, bank or credit card statement that shows the address you're wishing to redirect from (must be dated within the last 3 months). Please note, if applying by post, we only accept payment by cheque payable to Jersey Post Limited.

Redirection Prices
  Local UK, IoM & Other CI Europe Rest of World
1 month £42.00 £79.00 £132.00 £132.00
3 months £66.00 £163.00 £268.00 £268.00
6 months £101.00 £275.00 £490.00 £490.00
12 months £155.00 £507.00 £818.00 £818.00

As with many services these days, we need to make sure that we have proper and sufficient authorisation from the resident(s) of a specific property before we start providing an alternative delivery service. In order to complete your application, you must provide the relevant identification - passport, driving license or valid bus pass, plus a recent utility bill, bank or credit card statement that shows the address you're wishing to redirect from and is dated within the last 3 months. This applies for both online applications via the website and for paper application forms.

When you apply for a redirection service and the relevant forms and paperwork have all been received, we will contact you in writing to advise that the service is now set up. On average it takes around 5 working days to set up a redirection.

For anyone that is permanently leaving the island, there is now a States of Jersey form that also needs to be completed. The form can be accessed by clicking here, and, once completed will ensure that the States of Jersey contact all the relevant authorities to advise them of your departure – this includes doctors, schools, Social Security, Health and Social Services, your parish and the tax office – making it much easier for you!

Need more help and advice? Visit our FAQ Section

Delivered when you’re not home

If you're often out during the day, our range of free SecureDrop services allows Jersey Post to leave larger items in a safe, weather-proof location within the grounds of your property.

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Order from your favourite UK store

Did you know you can order from any UK store and Ship2me will deliver it to your door?

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Missed a delivery?

Redeliveries can be arranged online or by phone by contacting our Customer Care team, for an administration fee of £2 per item.

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