Want parcels delivered even when you’re not home? Our free SecureDrop signature service lets you select a safe and weather-proof location within your home grounds as an alternative to your letterbox, so you can receive larger items and even those requiring a signature when you’re not home.
If you don't have anywhere safe for us to leave your items, why not use our SecureDrop Neighbour service where we leave your item with an agreed neighbour. For all of these services, we will put a card through your door to let you know where your package has been safely delivered.
Deliver any item including those requiring a signature on delivery to a safe weather-proof location on your property grounds.
Deliver to a safe, weather-proof location on your property grounds. Does not include items requiring a signature on delivery.
Deliver to a nominated neighbour who you authorise to receive and sign for items on your behalf.
You can set up SecureDrop in a number of ways. You can sign up online via our self-service section which can be reached by clicking here. Alternatively, you can obtain a form from any post office. The service is free and takes around 7 working days to set up.
SecureDrop Signature enables Jersey Post to leave any item, including those that require a signature on delivery, in your designated SecureDrop location. We provide you with a barcode to stick in your SecureDrop location that is scanned in lieu of taking a signature. This provides us with the time and proof that your item has been delivered.
Occasionally our delivery officers make a mistake and leave a card instead of putting an item in a SecureDrop location. If this has happened to you, please contact our Customer Services team on 616616 and we will arrange to have the item delivered correctly, as well as making sure this doesn't happen again in the future.
If you don't have a convenient SecureDrop location at home, try our free 24/7 parcel lockers. There are 6 convenient locations to choose from and you can collect any time that suits you.Find out more
Goods and services tax (GST) must be paid on all items entering Jersey above a certain cost threshold. Avoid delays to your items by pre-paying GST.Find out more