Buying postage online

Save time and skip the post office queues by creating postage labels online!

Postage labels that are created online meet the new EAD customs requirements, and you'll receive a 2% online discount on our standard postage rates.

What you’ll need ahead of sending:

  • Weighing scales
  • Measuring tape/ruler
  • Payment method
  • PDF reader installed
  • Printer (available at all post offices, if required)

How it works

Save time and skip the queues by paying and printing your postage labels online in a few easy steps:

Please note that items with PO Box numbers are unable to be sent via Large Parcel or FedEx as they do not deliver to PO Boxes. Tracked and signed do deliver to PO Boxes but depending on where they are delivered may not get a signature/or tracking if it is a Bulk delivery.

1. Register for an account

Register for a free Jersey Post account or login if you already have a username and password. 

2. Buy postage online

Once registered, create, buy and print your postage label and affix it securely to your item.

3. Post your item!

Drop your item off at any of our island-wide post offices, or pop it in a postbox if it fits.

By buying postage online, you benefit from a 2% discount. It is the simplest and most convenient way to buy postage as there is no need to visit and queue at the post office.

Driven by Universal Postal Union (UPU) regulatory changes, anyone sending parcels to the UK or internationally must provide electronic pre-advice customs information. This includes information on the sender, the recipient, and the details of the contents within the parcel. For more information, click here. 

We have printing machines at all our post offices, which means you can still use our online postage portal to create your postage labels. Visit any post office and show one of our counter staff the label and barcode number. They will then print the label instore for you to affix to your parcel. To purchase your label online please start here.

Please note that these printers are only for printing postage labels that have been purchased using our online postage portal. If you wish to print labels from Amazon and other retailers that are not a Jersey Post returns partner, you can print these at Rue des Pres and Broad Street. You can view our full list of returns partners here.

Once you've securely and correctly affixed the postage label to your item there are a number of ways you can get it to us, either:

  • Drop it in to any of our post offices around the island
  • Post it in a letterbox providing it will fit; or
  • Have it collected as part of a scheduled Business Collect service (only available to business customers)

If you are interested in registering for a Business Collect service please click here for more information.

Need more help and advice? Visit our FAQ Section