Charles Tyrwhitt

If you need to return items to Charles Tyrwhitt, it’s never been easier. Simply follow the steps below to send your return:

  1. Firstly, repack and reseal the items you wish to return, ensuring that you have removed any old address labels from the original packaging.
  2. To begin your return, visit the Charles Tyrwhitt returns portal here.
  3. Enter your order number and a secondary piece of information to verify your order. This could be either your post code, telephone number or email address.
  4. Select the item(s) you wish to return.
  5. Select Jersey Post as your returns method and choose which post office you’d like to drop your package off at.
  6. You’ll be sent a confirmation email with label attached ready to print.
  7. Attach the label on outside of your parcel.

That’s it! Your return is complete, and your package will be delivered to the Charles Tyrwhitt returns centre within 3-5 working days and Charles Tyrwhitt will refund your goods within 7 calendar days from receipt. To keep an eye on your return, track your item here.

Helpful links:

Charles Tyrwhitt Returns

Charles Tyrwhitt General Support