Terms and Conditions

Jersey Post provides all of its services according to a set of terms and conditions that define what customers should expect.

Terms and conditions are important, and should be read carefully before applying for or using the product or service they relate to.

Jersey Post Group Terms and Conditions

General Terms & Conditions

Our General Terms and Conditions came into effect from 30 October 2017.


Business Terms & Conditions

Read our Terms of Business.


Addressing Standards

Download our guide to addressing and packaging standards. 


Delivery Point Standards

Download our guide to delivery point standards. 


Prohibited and Restricted Goods

Download our guide to prohibited and restricted goods. 


2022 Survey Competition

Download our 2022 Customer Survey Terms and Conditions.