Moving home
Let us help your post move with you.
Moving home can be busy enough without worrying about lost mail. From redirecting your post to updating your address, we’ve pulled together everything you need to make moving that bit easier so you can focus on the unpacking, and we’ll make sure your post finds its way home.
Set up your services now
Setting up your services is quicker and easier using you Online Jersey Post account.
Changing your address?
If you’re wanting to change your new house name, you can do so by completing the below form and returning to our Customer Care team.
Redirect your mail
Set up Mail Redirection during your move to ensure all your important correspondence reaches you at your new address. This gives you extra time to update your details with relevant organisations.
Update your SecureDrop
Remember to cancel your SecureDrop at your old address and set up a new one once you’ve moved. Ensure the location is somewhere safe and weatherproof on your property. Do not remove your eTag.
Who to notify of your move:
- Jersey Post
- Jersey Government
- Parish Hall
- Utility providers; Jersey Water, Jersey Gas, Jersey Electricity
- Telecoms provider
- Bank/credit card company
- Employer
- GP and Dentist
Yes, you can apply to change your property name, provided you are the owner and there isn't an existing property with that name in the same parish/postcode area.
Contact our Customer Care team.
Please be aware it can take up to two months for our database to update.
Please visit Leaving the Island checklist for more information.
The easiest way to sign up to SecureDrop is through your Online Account:
- Login to your online account.
- Select SecureDrop under services.
- Complete the online form.
- You will get an email to confirm the set up of your service.
Alternatively, you can obtain an application form from any Post Office and sign up at there.
For more information about this service go to SecureDrop.
The easiest way to set up a Mail Redirection is through your Online Account:
- Login to your Online Account.
- Select Mail Redirection under services.
- Complete the online form and payment.
- Email redirectionofmail@jerseypost.com with a copy of your photo ID (driver's license or passport) and proof of your old address dated within the last three months (utility bill or bank statement).
- You will get an email to confirm your application - it can take up to 10 days for the service to be put in place.
Alternatively, you can obtain an application form from any Post Office and sign up at there.
For more information about this service go to Mail Redirection.
When moving house, log on to your Jersey Post account and cancel your current service. Once at your new property, you can sign up for the service with your new address. Your eTag must not be removed or disposed of as it will become the eTag for the new residents.