Mail Redelivery
Missed a delivery?
For greater convenience and flexibility, you can book a redelivery of your item, to an alternative address or on a more convenient date for you.
To book a redelivery call our Customer Care team on 616616, with a fee of £2 per item. Currently, it's not possible to book a redelivery online.
Book a redelivery by contacting our Customer Care team
Please ensure you have payment ready.
A local address
Have your mail redelivered to any Jersey address including both business and residential.
Just confirm the time you want us to deliver your item.
A Post Office
You can also arrange for your items to be redelivered to Broad Street Post Office for collection.
Collection times:
- Monday to Friday: 10:30 - 17:30
- Saturday: 8:30 - 13:00
Once you have organised your redelivery, we aim to redeliver your item(s) to you the next working day.
To arrange a redelivery to our Broad Street Post Office or your home address please contact the Customer Care Team on 616616.
Redeliveries cost £2.00 per item.
For those that are unable to drive to Rue des Pres, there is a bus that passes the trading estate.
Please visit https://libertybus.je/for timetables. As of June 2024 you can use the 2 bus route to get to the Rue Des Pres stop.
You can also arrange to have your item redelivered to an alternative address such as your place of work on a particular day, however please note we cannot guarantee a delivery time on that day.
To arrange a redelivery to another post office or your home address please contact the Customer Care Team on 616616.
Redeliveries cost £2.00 per item.