Sending large parcels
You can send large parcels from any of our Post Offices around the island.
Our handy online postage labels already include all the customs information needed when sending overseas. This improves security, reduces delays and provides you with a better international service.
All large parcels are sent using our Tracked & signed service.
- This is a service for parcels weighing up to a maximum of 30kg (subject to Country).
- You can track the parcel’s progress and it requires a signature on arrival.
- Jersey Post does not have control over the receiving postal authority’s service.
- We use labels for tracking information only.
- Certain items may be subject to customs clearance.
- Our standard service doesn’t include compensation but you can add extra cover in the unlikely event the item is damaged or lost.
*None of our services include a refund or compensation for delay, all goods and merchandise are subject to customs clearance.
*Large Parcels are not able to be delivered to PO Boxes.
Learn more about our pricing structure.
Large parcels have different packaging guidelines to other mail formats.
Select the format, weight and destination of your large parcel from the table below.
| Large parcel weight | Local | UK, IOM & other CI | Europe | Rest of world |
|---|---|---|---|---|
| 5kg | £11.22 | £22.88 | £91.31 | £114.48 |
| 10kg | £11.55 | £24.20 | £113.97 | £160.29 |
| 20kg | £11.99 | £26.62 | £152.61 | £247.14 |
| 30kg | £12.43 | £29.04 | £185.50 | £329.56 |
Large Parcel specifications
Is your item valuable? You can add extra compensation for valuable items.
All Large parcels are sent using our Tracked & signed service but does not include compensation cover.
| Cover (up to) | £100 | £500 | £1,000 | £2,500 |
|---|---|---|---|---|
| Signed For | £3.50 | £8.50 | N/A | N/A |
| Tracked & Signed | £3.50 | £8.50 | £13.50 | £25.00 |
| Courier | Included | Included | £13.50 | £25.00 |
A maximum level of cover of £100 is available to Rest of World destinations, and a maximum level of cover of £500 to European destinations.
Please see out Terms and Conditions for more information.
Estimated delivery times
All items leave Jersey the same day (subject to boat departures). Once an item arrives with the receiving postal authority, they aim to deliver it within:
| Destination | Local | Other Channel Islands | UK and IOM | Europe and ROW |
|---|---|---|---|---|
| Time | 1 day | 2 days | 2-5 days | 10 days |
Please see cut off times below for same day despatch of mail items:
|
Collection locations |
Normal boat collection times |
Early boat collection times* |
|
Business customers |
15:00 – 17:00 |
14:00 - 15:00 |
|
Postboxes |
10:00 |
10:00 |
|
Sub post offices |
16:00 |
15:00 |
|
Broad Street |
17:00 |
15:00 |
|
Rue des Pres |
18:00 |
16:00 |
*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page.
We have standard and premium postage services, which makes it easier for you to choose the right service when sending items of mail to anywhere in the world.
Simply choose the postage type and destination and then add tracking or enhanced compensation as needed.
If you are sending a gift, you can post your gift using our standard service, but we recommend that customers use the premium tracked and signed service when sending items of value (please note that VAT is payable on both gifts over £39.00 and premium postage).
This is the only service available that has full tracking and offers insurance up to the value of £2,500.00. Gifts are currently subject to a maximum value of £873.00 HMRC Notice 143.
‘Dangerous goods’ are articles or substances which are capable of posing a risk to health, safety, property or the environment.
Existing regulations prohibit sending nearly all dangerous goods in the mail. Prohibited items (such as explosives and corrosive liquids) must never be sent in the post.
Some everyday household items bear consumer warning markings which may indicate if they are classified as dangerous goods. Products bearing the following consumer warning markings ARE classified as dangerous goods:
Unless specifically permitted (as shown in the A-Z list) dangerous goods are forbidden in mail.
The Civil Aviation Authority (CAA), Department for Transport (DfT) and the Maritime and Coastguard Agency (MCA) have agreed these rules with Jersey Post Group for sending small quantities of specific consumer items in the mail.
European regulations require a Safety Data Sheet (SDS) to be provided for many products, either before or at the time of first delivery.
Section 14 of the EU format SDS indicates that a product is classified as dangerous goods by the presence of a four digit ‘UN’ number. Unless specifically permitted dangerous goods are forbidden in mail.
For more information please visit our page Dangerous Goods.
Please note that specific country restrictions may also apply which you should check before posting any item outside the UK, IOM or other Channel Islands. It is your responsibility to check the list of prohibited and restricted items and any applicable packaging, volume, quantity and labelling requirements that apply prior to posting any item. This list of prohibited and restricted items reflects our general terms and conditions.