Do you need to know where your item is at any point in its journey? Is your item valuable? Our range of extra postage add-ons allow you to take those extra precautions when sending.
The postage rate you pay will be calculated by the format, weight and destination of the item, with the additional price of one of the add-ons below.
To add extra security:
Includes compensation cover up to £30 in the unlikely event of loss or damage*
To track your item every step of the way:
Choose the level of extra cover you need in the unlikely event of loss or damage*
More about these services
| Premium service | Local | UK, IoM and other Ci | Europe | Rest of World |
|---|---|---|---|---|
| Signed For | n/a | £2.95 | £3.95 | £4.95 |
| Tracked & Signed | £1.95 | £6.95 | £7.95 | £8.95 |
| Courier | £7.00 | £20.00 | £42.00 | £48.00 |
| Cover (up to) | £100 | £500 | £1,000 | £2,500 |
|---|---|---|---|---|
| Signed For | £3.50 | £8.50 | N/A | N/A |
| Tracked & Signed | Included* | £8.50 | £13.50 | £25.00 |
| Courier | Included | Included | £13.50 | £25.00 |
Example
Sending a large letter of 500g to London that you want to track through the postal network, check that it has arrived, ensure £500 compensation in the unlikely event it’s lost or damaged, and want it to arrive on Saturday instead of Monday:
|
1. |
Choose Standard postage for Large Letter up to 500g to the UK, IoM & other CI |
£3.91 |
|
2. |
Choose Premium Tracked and Signed option to the UK, IoM & other CI |
£6.95 |
|
3. |
Add premium Cover up to £500 |
£8.50 |
|
Total to pay: |
£19.36 |
|
We have standard and premium postage services, which makes it easier for you to choose the right service when sending items of mail to anywhere in the world.
Simply choose the postage type and destination and then add tracking or enhanced compensation as needed.
If you are sending a gift, you can post your gift using our standard service, but we recommend that customers use the premium tracked and signed service when sending items of value (please note that VAT is payable on both gifts over £39.00 and premium postage).
This is the only service available that has full tracking and offers insurance up to the value of £2,500.00. Gifts are currently subject to a maximum value of £873.00 HMRC Notice 143.
Please see cut off times below for same day despatch of mail items:
|
Collection locations |
Normal boat collection times |
Early boat collection times* |
|
Business customers |
15:00 – 17:00 |
14:00 - 15:00 |
|
Postboxes |
10:00 |
10:00 |
|
Sub post offices |
16:00 |
15:00 |
|
Broad Street |
17:00 |
15:00 |
|
Rue des Pres |
18:00 |
16:00 |
*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page.
Yes, provided that the service used to send the item was a trackable service.
