Mail Retention
Avoid mail piling up at your doorstep! If you’re away from home for any significant length of time, our Mail Retention service will keep your mail securely for a maximum of 2 months.
This service is available at £38.50 and you can sign up online today.
This service requires:
- Valid ID – passport, drivers license
- Proof of your old address dated within the last 3 months – utility bill, bank statement
Set up
Set up your mail retention through your online account.
Email a copy of your ID and proof of your old address to our Customer Care Team to authorise your service.
Online
1. Log in to your online account.
2. Select 'Retention' under the services menu.
3. Fill in your details and make the payment.
4. Email a copy of your ID and proof of address to our Customer Care Team to authorise your service.
In branch
1. Print out the above application form.
2. Fill in your details.
3. Return to one of our Post Offices a long with a copy of your ID, Proof of address and your payment.
Check out our Post Office opening times.
You can sign up quickly and easily online through your/signing up for a Jersey Post account. Application forms are also available from any post office but the easiest way to sign up is by logging in in with your JPID.
You can return a completed retention or redirection form to any Post Office , together with the required ID and paperwork, in order to pay and complete the application process.
Please note that once you have submitted your online application, you will be required to provide proof of identity and address. Once we have everything we need, it can take up to 10 working days to set up.
Please visit Leaving the Island checklist for more information.
No, Your mail will be delivered on the day you have requested as part of the service.