Domestic Mail Redirection
The best option for anyone moving home who want peace of mind knowing they’re not missing their mail.
Our Mail Redirection service ensures we can safely deliver your post to your new address whilst you update your new contact information at your own pace – you can redirect your mail from a minimum of 1 month and a maximum of two years*.
This service requires:
- Valid ID – passport, drivers license
- Proof of your old address dated within the last 3 months – utility bill, bank statement
*Please note you can have your mail redirected for up to two years by first organising your redirection for 12 months, then extending it for another 12 months.
Set up
Set up your mail redirection through your online account.
Email a copy of your ID and proof of your old address to
redirectionofmail@jerseypost.com to authorise your service.
Online
1. Log in to your online account.
2. Select ‘Redirection’ under the services menu.
3. Fill in your details and make the payment.
4. Email a copy of your ID and proof of address to redirectionofmail@jerseypost.com to authorise your service.
In branch
1. Print out the above application form.
2. Fill in your details.
3. Return to one of our Post Offices a long with a copy of your ID, Proof of address and your payment.
Check out our Post Office opening times.
| Local | UK, IoM & Other CI | Europe | Rest of World | |
|---|---|---|---|---|
| 1 month | £42.00 | £79.00 | £132.00 | £132.00 |
| 3 months | £66.00 | £163.00 | £268.00 | £268.00 |
| 6 months | £101.00 | £275.00 | £490.00 | £490.00 |
| 12 months | £155.00 | £507.00 | £818.00 | £818.00 |
Please visit Leaving the Island checklist for more information.
You can sign up quickly and easily online through your/signing up for a Jersey Post account. Application forms are also available from any post office but the easiest way to sign up is by logging in in with your JPID.
You can return a completed retention or redirection form to any Post Office , together with the required ID and paperwork, in order to pay and complete the application process.
Please note that once you have submitted your online application, you will be required to provide proof of identity and address. Once we have everything we need, it can take up to 10 working days to set up.
Yes, Although doing this online using your JPID is much quicker and easier.
To request Mail Redirection manually, you will need to bring the following to one of our Post Offices.
- A completed copy of the mail redirection form, found on the Mail Redirection page.
- Proof of ID (passport, driving licence or bus pass)
- Proof of Address- a utility bill or bank or credit card statement to any post office.
- Payment- Card payment is accepted as well as cash.
Once we have this it will take approximately 10 working days to set up.