Tracked and Signed services

Our range of premium postage options allow you to have tracking or compensation added to them.

Our Tracked and Tracked & Signed premium services provide tracking for an item as it moves through the postal network and collects a signature on delivery. 

Why choose our Tracked and Tracked & Signed services?

  • Track important and valuable items at every sorting and delivery depot
  • Includes compensation cover up to £100 in the unlikely event of loss or damage*

The postage rate you pay will be calculated by the format, weight of item and destination of the item, with the additional price of the Tracked & Signed option below.

*Our compensation cover does not include cover for delayed delivery. 

Adverse weather may impact services as they are reliant on the arrival and departure of the ferry. 

Premium Option Local UK, IoM and other CI Europe Rest of World
Tracked & Signed £1.95 £6.95 £7.95 £8.95

Example

Sending a large letter of 500g to London that you want to track through the postal network, check that it has arrived, ensure £500 compensation in the unlikely event it’s lost or damaged, and want it to arrive on Saturday instead of Monday:

1.

Choose Standard postage for Large Letter up to 500g to the UK, IoM & other CI

£3.55

2.

Choose Premium Tracked and Signed option to the UK, IoM & other CI

£6.95

3.

Add premium Cover up to £500

£8.50

   

 

Total to pay:

£19.00

 

Buy your postage label online

Find the right price for your item and print postage from your computer using our postage calculator tool. Postage labels that are created online meet the new EAD customs requirements, and you'll receive a 2% online discount on our standard postage rates.

Click here to download the guide showing the destinations to which you can send items using the Premium Postage service. 

Please see cut off times below for same day despatch of mail items: 

Collection locations

Normal boat collection times

Early boat collection times*
(dates TBC each quarter)

Business customers

15:00 – 17:00

14:00 - 15:00

Postboxes

10:00

10:00

Sub post offices

16:00

15:00

Broad Street

17:00

15:00

Rue des Pres

18:00

16:00

*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page. 

There are two daily ferry services carrying mail in and out of the Island. Inbound mail arrives into the Island each evening on the ferry service. Outbound mail goes on the ferry service to the UK which departs in the evening and arrives in the UK the following morning. There will be five outbound (JSY to UK) and six inbound (UK to JSY) services per week (Mon-Sat). 

Need more help and advice? Visit our FAQ Section

Protect your items

Sending something valuable? Add compensation cover to your postal items for better peace of mind.

Find out more

Need your item delivered quickly?

Express delivery is a premium option that can be added to any item to ensure a speedy delivery.

Express Delivery

What can I send?

Did you know some common items such as nail varnish and batteries are considered dangerous and restricted from being sent in the postal network?

Find out what is safe to send