Courier
Our courier service provides speedy door-to-door delivery through the dedicated FedEx network.
- For UK items we offer a 48 hour service.
- For international items we offer a minimum of 3 days for delivery.
- Money back guarantee - if we don't deliver within these timescales you can claim back the cost of the courier fee.
Our Courier service will get your item securely delivered, on time. If you have important documents others are relying on, or precious objects that need due care and attention, use our Courier service for peace of mind. Please note that you can't send items by courier to PO Box numbers.
The rate you pay will be calculated by the format, weight and destination of the item, with the additional price of the courier option shown below.
| Local | UK, IoM and other CI | Europe | Rest of World | |
|---|---|---|---|---|
| Cost (plus postage) | £7.00 | £20.00 | £42.00 | £48.00 |
Why choose Courier?
- Priority packaging - supplied free of charge for each item of mail
- End to end tracking - updates on a daily basis
- Multiple delivery attempts - try again if no-one is in to receive the item of mail
- Priority customer support - we often deal with issues before you become aware of them
- Worldwide reach - available to more than 220 destinations worldwide
Popular retail routes (estimated delivery aims):
- 2 working days – UK
- 3 working days – Europe, USA, Canada
- 4 working days – Latin America, the Caribbean, Middle East, Asia
- 5 working days – Africa, Oceania
Transit times to remote destinations may be longer than the above. Accurate estimations must be made on an individual order basis.
Where to buy
Our Courier service is available to purchase from Quennevais, St Peter, Grande Marche, Rue Des Pres and Broad Street post offices.
*Subject to terms and conditions which include correct address and accompanying documentation, and someone being present to receive the item of mail – see our General Postage Terms & Conditions for full details.
Please note, there are sometimes extenuating circumstances out of our control that can impact transit times depending on delivery location, weather, custom delays and other unavoidable factors. For delivery updates and advice on sending your item contact fedex@jerseypost.com.
Please see cut off times below for same day despatch of mail items:
|
Collection locations |
Normal boat collection times |
Early boat collection times* |
|
Business customers |
15:00 – 17:00 |
14:00 - 15:00 |
|
Postboxes |
10:00 |
10:00 |
|
Sub post offices |
16:00 |
15:00 |
|
Broad Street |
17:00 |
15:00 |
|
Rue des Pres |
18:00 |
16:00 |
*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page.
We offer competitive pricing for courier services to over 230 destinations world-wide. Prices vary depending on volume.
To enquire about a business rates please contact our Business Team.
To send a FedEx package please visit us in Broad Street or our Rue des Pres post offices.
‘Dangerous goods’ are articles or substances which are capable of posing a risk to health, safety, property or the environment.
Existing regulations prohibit sending nearly all dangerous goods in the mail. Prohibited items (such as explosives and corrosive liquids) must never be sent in the post.
Some everyday household items bear consumer warning markings which may indicate if they are classified as dangerous goods. Products bearing the following consumer warning markings ARE classified as dangerous goods:
Unless specifically permitted (as shown in the A-Z list) dangerous goods are forbidden in mail.
The Civil Aviation Authority (CAA), Department for Transport (DfT) and the Maritime and Coastguard Agency (MCA) have agreed these rules with Jersey Post Group for sending small quantities of specific consumer items in the mail.
European regulations require a Safety Data Sheet (SDS) to be provided for many products, either before or at the time of first delivery.
Section 14 of the EU format SDS indicates that a product is classified as dangerous goods by the presence of a four digit ‘UN’ number. Unless specifically permitted dangerous goods are forbidden in mail.
For more information please visit our page Dangerous Goods.
Please note that specific country restrictions may also apply which you should check before posting any item outside the UK, IOM or other Channel Islands. It is your responsibility to check the list of prohibited and restricted items and any applicable packaging, volume, quantity and labelling requirements that apply prior to posting any item. This list of prohibited and restricted items reflects our general terms and conditions.