EU Customs changes

The European Union is making changes to customs duties on low-value online purchases. From 1 July 2026, items worth less than €150 will no longer be free from customs duty. 

Instead, most items will be charged a flat fee of €3. Some countries may also add an extra handling fee. If a package contains more than one item, €3 will be charged per HS code. For example, if you send three different items together, the total duty will be €9.

Gifts with a value up to €45 are unaffected.

Duties and taxes will be collected on delivery to the recipient initially. From November 2026 further EU changes will come into effect, and we will need to charge duties and fees up front before sending an item.

We are actively working with industry experts and our partners to ensure that we are able to provide the most up to date information and relevant guidance.

More details can be found here.