Customer Services

Our Customer Services call centre is open 8:30am-5:30pm weekdays (except 9am on Wednesdays) and 9am-1pm on Saturdays.

We aim to respond to all emails within 48 hours, on occasions, this may take longer if further investigating is required.

At present, our social media pages are monitored during office hours. If you use these channels to contact us outside of these hours, we will respond as soon as we return to the office on the next working day.

We aim to provide our customers with an excellent experience and are fully committed to bringing improvements to our services. If you would like to send us your compliments, complaints or any comments, please visit our Contact Us page or download our customer feedback form by clicking here.