If you book online or call on the day after receiving a missed delivery notice, expect redelivery on the following day, Monday to Friday, whether to an address or a post office.
If you book online or call on the same day as receiving a missed delivery notice, expect redelivery two days later – i.e. receive missed delivery notice on a Monday and call the same day, your item will be redelivered or ready for collection on Wednesday.
To arrange a redelivery online, please click here.
Alternatively, contact the Customer Service Team on 616616, at a cost of £2 per item.
For those that are unable to drive to Rue des Pres, there is a bus that passes the trading estate. Please visit www.libertybus.je for timetables. You can also arrange to have your item redelivered to an alternative address such as your place of work for example. Redeliveries can be arranged through the self-service section of this website here.
Redeliveries are free of charge. Simply log-in or register for a Jersey Post account and request your redelivery. to the same or a different address.
Alternatively, you can book a redelivery by contacting our Customer Care team on 616616, subject to a £2 per item administration fee.
Please note, FedEx and UK Mail items include one free redelivery attempt. To arrange this please contact our Customer Care team.