Redeliveries

If you book on the day after receiving a missed delivery notice, expect redelivery on the following day, Monday to Friday, whether to an address or a post office.

If you book on the same day as receiving a missed delivery notice, expect redelivery two days later – i.e. receive missed delivery notice on a Monday and call the same day, your item will be redelivered or ready for collection on Wednesday.

To arrange a redelivery to our Broad Street Post Office or your home address please contact the Customer Care Team on 616616.

Redeliveries cost £2.00 per item.

For those that are unable to drive to Rue des Pres, there is a bus that passes the trading estate.

Please visit https://libertybus.je/for timetables. As of June 2024 you can use the 1a or 2 bus route to get to the Rue Des Pres stop.

You can also arrange to have your item redelivered to an alternative address such as your place of work on a  particular day, however please note we cannot guarantee a delivery time on that day.

To arrange a redelivery to another post office or your home address please contact the Customer Care Team on 616616.

Redeliveries cost £2.00 per item.