To help islanders through the coronavirus pandemic, a decision was made to postpone the annual price increase scheduled for March 26 for at least three months. The price rise will now happen on 1st October 2020. 

The price changes continue to reflect several external pressures, which include declining letter volumes, the cost of handling increased parcel volumes, and changes in regulations; 

  • Declining letter volumes
  • Parcel volumes
  • Regulatory changes

If you are a business account customer or use a franking meter, please contact your business account manager if you require more information. 

The UPU is built up of 192 member countries of postal sector players. It helps ensure a universal network of up-to-date products and services. As a member of the UPU, Jersey Post is bound by the regulations imposed upon postal authorities and as such must abide by its regulations.

New regulatory changes introduced by the Universal Postal Union (UPU) mean that as of Tuesday 2 April 2019, items of mail containing Goods and Merchandise can only be sent as Parcel and Large Parcel mail formats. Letter and Large Letter mail formats are only to be used for items of mail containing Letters, Cards and/or Documents.

The UPU has responded to the huge increase in e-commerce transactions which has led to unsustainable volumes of goods being sent by letter post, principally from south-east Asia. The changes are designed to properly differentiate mail type by content and ensure proper remuneration to postal authorities for the delivery of letters and parcels. The change also facilitates efficient compliance with emerging security and customs requirements for electronic advanced data.