Sending parcels & letters

Jersey stamps can be used to send an item from Jersey to any country in the world, provided that the correct postage has been added to the package.

We offer competitive pricing for courier services to over 230 destinations world-wide. Prices vary depending on volume.

To enquire about a business rates please contact our Business Relations Team on 01534 616617 or email us at business@jerseypost.com.

To send a Fed-Ex package please visit us in Broad Street or our Rue des Pres post offices.

‘Dangerous goods’ are articles or substances which are capable of posing a risk to health, safety, property or the environment.

 Existing regulations prohibit sending nearly all dangerous goods in the mail. Prohibited items (such as explosives and corrosive liquids) must never be sent in the post.

Some everyday household items bear consumer warning markings which may indicate if they are classified as dangerous goods. Products bearing the following consumer warning markings ARE classified as dangerous goods:

Unless specifically permitted (as shown in the A-Z list) dangerous goods are forbidden in mail.

The Civil Aviation Authority (CAA), Department for Transport (DfT) and the Maritime and Coastguard Agency (MCA) have agreed these  rules with Jersey Post Group for sending small quantities of specific consumer items in the mail.

European regulations require a Safety Data Sheet (SDS) to be provided for many products, either before or at the time of first delivery.

Section 14 of the EU format SDS indicates that a product is classified as dangerous goods by the presence of a four digit ‘UN’ number. Unless specifically permitted (as shown in the A-Z list) dangerous goods are forbidden in mail.

For more information please visit our page Dangerous Goods - Jersey Post

Please note that specific country restrictions may also apply which you should check before posting any item outside the UK, IOM or other Channel Islands. It is your responsibility to check the list of prohibited and restricted items and any applicable packaging, volume, quantity and labelling requirements that apply prior to posting any item. This list of prohibited and restricted items reflects our general terms and conditions.

Yes, either log in to your Jersey Post Account using your JPID  to manage your services conveniently or contact us on (01534) 616616 or via email at customercare@jerseypost.com

No. Certain countries and destinations are only able to accept certain services. To see a detailed list of available services for your intended destination please click on the appropriate destination guide below.

premium-destinations-june-2021-retail.pdf (jerseypost.com)

Make sure you check the maximum weight limit for your intended country of destination too.

Most countries accept up to 30kg but some only accept 20kg or less.

The below diagram shows the dimensions and the  limits of our regular and large parcels.

Most destinations accept Large Parcels up to a maximum of 30kg, but there are some destinations that will only accept 20kg or less. Click here for our guide.

 

 

The British Forces Post Office (BFPO) provides a postal service to HM Forces. You can use the BFPO if you’re sending mail to:

  • serving armed forces personnel and their families
  • an employee of the Ministry of Defence (MOD), or another official organisation, who’s entitled to use BFPO

If you have a BFPO address, you can send an item of mail up to 2kg free of charge by visiting one of our post offices.

We have standard and premium postage services, which makes it easier for you to choose the right service when sending items of mail to anywhere in the world.

Simply choose the postage type and destination and then add tracking or enhanced compensation as needed.

If you are sending a gift, you can post your gift using our standard service, but we recommend that customers use the premium tracked and signed service when sending items of value (please note that VAT is payable on both gifts over £39.00 and premium postage).

This is the only service available that has full tracking and offers insurance up to the value of £2,500.00. Gifts are currently subject to a maximum value of £873.00 HMRC Notice 143.

Please see cut off times below for same day despatch of mail items: 

Collection locations

Normal boat collection times

Early boat collection times*
(dates TBC each quarter)

Business customers

15:00 – 17:00

14:00 - 15:00

Postboxes

10:00

10:00

Sub post offices

16:00

15:00

Broad Street

17:00

15:00

Rue des Pres

18:00

16:00

*Please note that there will be a handful of occasions throughout the year, due to earlier tide times, when we must bring our post office cut off times forward to ensure same day despatch on the ferry service. On these occasions we will provide notice on our service updates page. 

Occasionally  the ferry service may be cancelled due to technical issues with the boat or weather related issues.

If the inbound boat is cancelled, all mail will be held securely at Portsmouth Harbour for the next available service to the Island.

If the outbound mail boat is cancelled, all mail will be held securely at Postal HQ for the next available service to the UK.