Going away?

Going away for an extended period of time? Whether it’s a long holiday or work secondment, we have a number of options available to help you manage your post. Use our mail retention or redirection service to have a worry free time abroad, knowing that your post is secure.

Put your post on hold for up to two months with our mail retention service, or arrange for your mail to be sent to another address with our mail redirection service.


Mail Services

My JerseyPost
Set up SecureDrop, redirection and mail retention services online.

Select a Service

Put your post on hold

Avoid your post piling up on your doorstep by using our mail retention services. Choose a time period of up to two months and we will keep your post in a secure location on our premises until your return.

Hold my post

Redirect to another address

Mail redirection is the best option if you need to receive your mail while away from home. You can choose any time frame from one month, up to two years.

Redirect my mail

We can deliver when you’re not home

If you're often out during the day, our range of SecureDrop services allows Jersey Post to leave letters or parcels in a safe, weather-proof location within the grounds of your property.

Set up SecureDrop

You can sign up quickly and easily online by setting up a Jersey Post account. Application forms are also available from any post office, or online on the relevant service pages of this website. You can return a completed retention or redirection form to any Post Office (excluding the airport), together with the required ID and paperwork, in order to pay and complete the application process.  

Please note that once you have submitted your online application, you will be required to provide proof of identity and address prior to the service being set up. Once all relevant paperwork has been received, it takes around five working days to set up retention or redirection services. We will contact you to confirm when your services are active.

You can set up SecureDrop in a number of ways. You can sign up online via our self-service section which can be reached by clicking here. Alternatively, you can obtain a form from any post office. The service is free and takes around 7 working days to set up.

Need more help and advice? Visit our FAQ Section

Need money for your trip?

Save money and buy your foreign currency before you leave home. Euros and Dollars are available at any post office or 24/7 from our Broad Street ATM. Alternatively, order online today and we will deliver to your door tomorrow!

Find out more

Time for a new passport?

Arranging a new passport could not be easier when you visit our Broad Street branch to pick up a form and get your passport photo taken in our in-store photobooth.

Find out more