Electronic customs data

Electronic Advance Data (EAD) means providing customs data electronically and ahead of items arriving at their destinations.

As a postal operator, and a member of the Universal Postal Union, it has been mandatory since 1 April 2022 for Jersey Post to supply destination countries with electronic customs data prior to dispatch. This includes information on the sender, the recipient, and the contents within the parcel and applies to any items that contain goods and merchandise being sent to the UK, Europe and rest of the world destinations.

Why is it needed?

Electronic customs data is required to ensure that existing, emerging and future legislative, security and customs requirements in overseas destinations are met. Some countries are applying penalties, delaying or returning items in the absence of the required data, and we want to help our customers avoid this. 

How do I supply EAD?

In the past, when sending items to the UK or further afield, customers would have completed customs declarations on handwritten CN22 or CN23 forms. These are no longer accepted.

Save time and skip the queues

Buy postage online

The simplest and most convenient way to meet all the customs requirements when sending items off-island is to use Jersey Post’s online postage portal. 

Supplying electronic custom data labels:

Option 1: Online

The simplest and most convenient way for you to provide the required customs information is through Jersey Post’s online postage portal. Labels created online meet all customs requirements.

No printer? No problem.
We have printing machines at all our post offices, which means you can create your postage labels online and then visit any post office and show one of our counter staff the label and barcode number to print. 

PURCHASE & PRINT LABELS

Option 2: At our Post Offices

If you are unable to use the online postage portal, you can visit any of our island-wide post office, bringing with you the required information when sending items overseas.

In store, one of our counter staff will complete the form on your behalf. Please ensure you come prepared, bringing with you your addressed parcel and have the information at hand, ready to supply the description, quantity, value and weight of each item within the parcel.

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